Frequently Asked Questions
Please Note:
Due to TGA and AHPRA guidelines, we are unable to provide detailed information related to our treatments; however if you are considering cosmetic treatments, please schedule a consultation and we can discuss your suitability, product options, our results, risks and pricing. View our TGA Notice here.
General Questions
How do I make an appointment?
You can book online (using online booking system), via e mail, in person or over the phone. Our contact details are at the bottom of this page.
Where is the clinic loacted?
Our clinic is at Level 1, 199 Corlette Street, The Junction NSW 2291
What are your opening hours?
Our clinic is staffed according to the appointments for that that day.
If you are visiting without an appointment, we ask that you call us (phone: 02 4086 5562) to confirm we are open.
Where can I park?
There is some public free and timed parking nearby.
What are your treatment costs?
Prices are listed next to the services on the booking platform. Due to TGA regulations, prices of services that require a prescription cannot be advertised. If you have any questions, please book a consultation. After medical assessment, if you are deemed suitable for treatment, we will provide a price list for the requested services.
Do You Require a Deposit to Secure a Booking?
A $50 Deposit is required to secure a booking. This amount will be deducted from your treatment costs.
Does One Booking Slot Include Both Consultation & Treatment?
Yes, unless only a consultation is booked. If you would like to receive treatment after your consultation, you may be able to depending on availability that day.
Facial Contouring and Volume Restoration Treatments
What is facial contouring and volume restoration?
Facial contouring and volume restoration treatments are non-surgical procedures designed to enhance facial harmony by supporting structure and shape in specific areas of the face. These treatments are tailored to your individual features and goals.
How do these treatments work?
We use prescription-only products, administered by qualified professionals, to support volume in targeted areas such as the cheeks, chin, jawline, and lips. These treatments can help enhance facial definition and balance. A face-to-face consultation with a prescribing practitioner is required before any treatment can be provided.
Which areas of the face can be treated?
Common areas include the cheeks, lips, jawline, chin, and under-eye area. Your clinician will assess your facial structure and recommend the most suitable treatment plan based on your goals.
What can I expect during the treatment?
Treatments are typically quick and minimally invasive. A fine needle or cannula is used to administer small amounts of product beneath the skin. We prioritise your comfort and offer personalised care throughout the procedure. Inhaled anesthetic or numbing cream may be used to ensure your comfort throughout the procedure.
Are the products used safe?
Yes. All products used in our clinic are approved by the Therapeutic Goods Administration (TGA) for their intended use. Our treatments are performed by trained, qualified professionals following strict health and safety protocols.
How long do the results last?
Results vary between individuals depending on factors such as treatment area, lifestyle, and individual metabolism. Your clinician will discuss what you can expect during your consultation, as well as options for maintaining your results.
Is there any downtime after the procedure?
Some clients may experience mild swelling, redness, or bruising in the treated areas. These effects are generally temporary and subside within a few days. Aftercare instructions will be provided to support your recovery.
Who is suitable for this treatment?
Suitability is determined during a comprehensive consultation, where we assess your medical history, concerns, and goals. Not all clients may be eligible, and we prioritise your health and safety in every recommendation.
Why can’t you name the specific products used?
Australian regulations do not allow the advertising of prescription-only products (including the type used in volume restoration treatments) by name. However, we’re happy to discuss these with you during your in-person consultation.
Wrinkle Reducing and Muscle Relaxing Treatments
What are wrinkle-reducing and muscle-relaxing treatments?
These non-surgical cosmetic treatments are designed to help soften the appearance of lines by temporarily relaxing targeted facial muscles. They are commonly used as part of a personalised aesthetic plan to support a refreshed and balanced look.
How do these treatments work?
A small amount of prescription-only product is carefully administered into specific facial muscles. This helps to minimise muscle movement in those areas, which may help reduce the appearance of expression lines. Treatment requires a face-to-face consultation with a prescribing medical practitioner prior to administration.
What areas can be treated?
Common areas include the forehead, frown lines between the brows, and the outer corners of the eyes. During your consultation, we’ll assess your facial anatomy and recommend areas suitable for your individual goals.
Are the products used safe?
Yes. All products used are approved by the Therapeutic Goods Administration (TGA) for their intended use and are administered by qualified, trained professionals under strict clinical protocols.
How long do the results last?
Results typically begin to appear within a few days and may last several months, depending on individual factors such as metabolism and treatment area. Your clinician will discuss expected outcomes and maintenance options with you during your consultation.
Is there any downtime after treatment?
Most clients return to normal activities immediately after treatment. Mild redness or swelling at the injection site may occur, but this usually subsides quickly. We provide full aftercare advice to support a smooth recovery.
Will my face look 'frozen' or unnatural?
We take a conservative and customised approach to treatments to ensure natural-looking results. Our goal is to enhance your features while maintaining your natural expressions.
Who is suitable for this treatment?
Suitability is determined through a comprehensive consultation, where we review your medical history and aesthetic goals. Not everyone may be eligible, and your safety is always our priority.
Why don’t you mention product names on your website?
Australian regulations prohibit the advertising of prescription-only products by name. We’re happy to discuss specific products and treatment options in detail during your in-person consultation.
PDO Thread Treatments
What are thread treatments?
Thread treatments are a non-surgical cosmetic procedure that involves the careful placement of biocompatible threads beneath the skin to support and refresh specific areas of the face or neck. They are designed to enhance facial definition and promote a more lifted appearance.
How do thread treatments work?
The threads are gently inserted under the skin using a fine needle or cannula. Once in place, they help support the skin’s structure. Over time, the body naturally responds to the threads, contributing to a refreshed look. A personalised consultation is required to assess if this treatment is suitable for you.
What areas can be treated with thread procedures?
Commonly treated areas include the cheeks, jawline, neck, brows, and mid-face. Your clinician will discuss your facial concerns and tailor a treatment plan suited to your individual goals.
Are thread treatments safe?
Yes. We use high-quality, TGA-approved threads, and treatments are performed by qualified professionals following strict clinical protocols to ensure your safety.
What can I expect during the procedure?
The treatment is minimally invasive and typically takes around 30–60 minutes, depending on the areas being treated. Inhaled anesthetic or numbing cream may be used to ensure your comfort throughout the procedure.
Is there any downtime?
Some temporary swelling, bruising, or tenderness may occur following the treatment. Most clients can resume normal daily activities within a few days. Your clinician will provide personalised aftercare instructions to support your recovery.
How long do results last?
The longevity of results can vary depending on individual factors such as age, lifestyle, and skin condition. Your clinician will explain what to expect during your consultation and discuss options for maintaining your results.
Am I a suitable candidate?
Suitability depends on your skin type, concerns, and overall health. We perform a thorough consultation to determine if thread treatments are right for you and to create a customised plan aligned with your goals.
Will the threads be visible or felt under the skin?
When properly placed, the threads are not typically visible or felt. However, your clinician will go over all possibilities and expected sensations during your consultation.
Laser Treatments
Laser Treatments
Laser skin treatments use focused light energy to target specific concerns on the skin’s surface or deeper layers. These non-surgical treatments can help support overall skin texture, clarity, and tone as part of a personalised aesthetic plan.
What concerns can laser treatments address?
Laser treatments can be used to improve the appearance of uneven skin tone, visible pores, dullness, and skin texture. The type of laser and settings used will be tailored to your skin type and individual goals.
Are laser treatments safe?
Yes, when performed by trained professionals using TGA-approved devices. We conduct a comprehensive consultation and patch test (if required) to ensure the treatment is suitable for your skin and to minimise risks.
Do laser treatments hurt?
Most clients describe the sensation as a mild snapping or warming feeling. Numbing cream may be applied before treatment for added comfort, depending on the procedure and your sensitivity.
Is there any downtime?
Downtime depends on the type of laser used and the intensity of your treatment. Some treatments involve mild redness or flaking for a few days, while others may require minimal to no recovery time. We’ll provide clear aftercare instructions tailored to your treatment plan.
How many sessions will I need?
The number of sessions varies based on your skin goals and the laser used. Some clients may see improvements after one session, while others may benefit from a series of treatments. This will be discussed during your consultation.
What should I do before and after treatment?
You’ll be advised to avoid direct sun exposure, certain skincare products, and other treatments before and after your session. A full list of pre- and post-treatment care guidelines will be provided to help protect your skin and optimise results.
Who is suitable for laser skin treatments?
Most skin types can be safely treated with laser, but suitability depends on your individual skin tone, concerns, and health history. A detailed consultation is required to assess if this treatment is right for you.
Can laser treatments be combined with other procedures?
Yes, laser treatments are often combined with other aesthetic services to enhance results. Your practitioner will create a treatment plan tailored specifically to your skin and desired outcomes.
Collagen Stimulation Treatments
What are collagen stimulation treatments?
These are advanced skin treatments that use moisture-attracting ingredients to support skin hydration, firmness, and overall quality. They’re designed to encourage the skin’s natural processes, including collagen and elastin production, helping to create a refreshed and more radiant appearance over time.These treatments are designed to support skin quality by delivering highly concentrated hydrating ingredients beneath the skin’s surface. They help improve skin texture, elasticity, and overall radiance through a bioremodelling process that stimulates collagen and elastin production.
How do these treatments work?
A highly concentrated, stabilised solution is placed just beneath the skin’s surface in key areas. This supports hydration and gradually enhances skin structure by stimulating the body’s natural regenerative processes. A personalised consultation is required prior to treatment.
What areas can be treated?
Popular areas include the face, neck, and décolletage—particularly where skin may feel lax or dehydrated. Your clinician will assess your skin and recommend a tailored approach during your consultation.
Are these treatments safe?
Yes. All products used in our clinic are approved by the Therapeutic Goods Administration (TGA) and administered by qualified professionals following strict safety protocols.
How many sessions will I need?
Most clients benefit from an initial course of two sessions spaced a few weeks apart. Maintenance sessions may be recommended every few months to support long-term results, depending on your individual skin needs.
When will I see results?
Some clients notice increased skin hydration and radiance within a few days. However, the full benefits typically develop gradually over several weeks as collagen production increases and skin quality improves.
Is there any downtime?
Downtime is minimal. You may notice some mild swelling or redness at the application sites, which usually resolves within 24–48 hours. We’ll provide aftercare advice to support your comfort and recovery.
Who is suitable for this treatment?
This treatment is generally suitable for healthy adults looking to support skin hydration, texture, and firmness. Your clinician will assess your medical history and skin goals during a consultation to determine if this is right for you.
Why aren’t product names mentioned?
In Australia, prescription-only products and their brand names cannot be advertised to the public. We will explain the products used in full during your in-person consultation.
PRP Treatments
What is PRP?
PRP stands for Platelet-Rich Plasma. It is a natural treatment that uses a concentrated component obtained from your own body to support skin quality and overall radiance.
How does PRP treatment work?
A small sample is collected and processed using specialised technology to isolate the platelet-rich component. This is then applied to specific areas of the skin to help stimulate natural renewal processes.
What areas can be treated with PRP?
Commonly treated areas include the face, neck, décolletage, and scalp. These treatments are often chosen to support skin hydration, texture, and overall appearance.
Are PRP treatments safe?
Yes. This treatment uses your body’s own material and is performed by trained professionals in a clinical setting using sterile techniques and TGA-approved systems.
What does the treatment feel like?
Most clients experience mild discomfort or a tingling sensation. A topical numbing product may be used to improve comfort, depending on the method and area being treated.
Is there any downtime?
There may be some temporary redness, sensitivity, or swelling in the treated areas. These effects usually settle within a day or two. Your clinician will provide tailored aftercare guidance.
How many sessions will I need?
Typically, a series of treatments spaced several weeks apart is recommended. Your clinician will assess your skin and recommend a treatment plan that suits your individual needs and goals.
When can I expect to see results?
Some clients notice changes in skin texture and hydration within a few weeks. Results often develop gradually as the skin responds to the treatment over time.
Who is suitable for PRP?
PRP treatments are generally suitable for healthy adults who wish to support natural skin quality. Your practitioner will determine your suitability during a personalised consultation.